How do I upload files through FTP when my domain is under propagation?
A
You can still upload files through FTP when your domain is under propagation.
You need to use the server IP address instead of ftp.yourdomain.co.za.
Configuration when domain under propagation:
HOST NAME:ftp.yourdomain.co.za or 209.151.85.179 (Can be found in your welcome email) USER ID:username (Can be found in your welcome email) PASSWORD:your hosting domain password
After you login to your FTP account, make sure that you upload your html, images and scripts etc into your public_html or www directory.
Q
How long will it take for my uploaded html/images to appear on the web?
A
All Frontpage or FTP upload/publishing are INSTANT. Thus you should see your changes on web immediately.
You may need to press Ctrl + Refresh for bypassing your browser's cache to view your changes.
Q
My password is being rejected. What should I do?
A
The most common problem when your password is rejected is that you are either:
Using the wrong password
Using and old password
Using a password with invalid characters.
Using an incorrect username
Q
What are the settings i need to use for FTP connection?
A
Before connection you need to configure your FTP Client Software with following properties:
FTP Host Name:Your hostname is ftp.yourdomain.co.za or 209.151.85.179 User ID:Your User ID found in your welcome Email. Password:Your password found in your Welcome Email.
Q
What directory should I upload my web files?
A
You need to upload your html files in the public_html directory. This is the only directory in your web server that is viewable in the internet.
You already have an index.html page (with a BlueSeam Under Construction Image) in your public_html Directory as a place holder.
Please replace it with your own "index.html", "index.htm" or "index.php" page.
