Support Questions 10.10.2011 Comments Off on Domains and DNS

FAQ – Domains & DNS


DNS

Domains


DNS

Q – What is a DNS?

A – DNS (Domain Name System) is a system that translates a domain name from letters (www.dothehosting.com) into a numerical IP address (69.56.174.18).


Q – What is DNS propagation?

A – DNS propagation is the process by which the computers on the Internet update their records to reflect new Domain Names and site names. Once your Domain Name has been propagated throughout the Internet, your Domain Name can be accessed. The process can take between 24 to 48 hours.


Q – What’s the relation between domain and name servers (DNS )?

A – If you type “www.dothehosting.com”, in your browser, it will look for the domain’s location online. Once it finds the name server (DNS) information from the domain database, which tells the browser what server to access, it shows the pages for that domain on the server and DOTHEHOSTING.COM becomes visible in your browser.

So in order for your web site to be visible online, your domain name has to “point” to our servers. That means that your domain registration account has to have the correct DNS information in it for our servers.


Q – Can I upload files to my web hosting account before the DNS resolves?

A – Please see http://www.dothehosting.com/ftp


Q – How can I find my domains current name servers (DNS) information?

A – Finding domain contact details and DNS info is called WHOIS search. Many domain registrars provides this facility and it’s free to find any info.

Here are the good sites to find your domain info:

http://www.xwhois.com
http://www.uwhois.com
http://www.dnsstuff.com


Q – How do I know when my domain’s DNS has resolved or propagated?

A – If your domain DNS propagation has completed then you will see your sites default page with an under construction banner by entering http://www.yourdomain.co.za/.
To upload files to your site using FTP please see the ‘Getting Started‘ page.


Domains

Q – What is a domain name?

A – The purpose of domain names is to allow users connected to the Internet the ability to find web sites without having to memorize the long, numerical (IP) addresses that actually locate the computers or servers on the Internet.


Q – How long does a registration last? Can it be renewed?

A – We offer intial and renewal registrations in one-year increments.


Q – What does it mean to “register” a domain name?

A – The Internet domain name system (DNS) consists of a directory, organized hierarchically, of all the domain names and their corresponding computers registered to particular companies and persons using the Internet.

When you register a domain name, it will be associated with the computer on the Internet you designate during the period the registration is in effect.


Q – I registered a new domain, but when I type it into my browser, nothing comes up. Why?

A – A domain name is not a website. It’s simply an address someone uses to find a website. If you would like to have a website,you can purchase a hosting plan from DOTHEHOSTING.COM here.

After that we will send you welcome email with Domain Name Server Information (DNS Info) which you need to update on your domain manager or with your domain registrar. It can take between 24 to 48hrs for the domain DNS information to be completed propagated for your website to be seen by the world.


Q – Can i change my hosting domain name to another domain?

A – Unfortunately this is only possible if we create a seperate package with the new domain name and re-upload the necessary files to the new account.


Q – Will my name and contact information be publicly available?

A – Unfortunately Yes. Information about who is responsible for domain names is publicly available to allow rapid resolution of technical problems and to permit enforcement of consumer protection, trademark, and other laws. The registrar will make this information available to the public on a “Whois” site.

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