FAQ – PHP & MySQL What is MySQL? After I install osCommerce I get a sessions directory error? Can I install phpMyAdmin? Can you disable or turn off php Safe Mode? How do I create a MySQL database? What is MySql hostname? My PHP program tells me it can’t access the database and gives errors?…
Read MoreFAQ – CGI & Perl Can you explain permissions? What file permissions do I need for my CGI scripts? CGI-BIN and Perl scripts not working on my domain? Where do I put my CGI or PERL scripts? Do my CGI scripts need to be in the “cgi-bin” folder? I am having a problem with my…
Read MoreFAQ – FrontPage Do you support FrontPage express? Do you support FrontPage Extensions? How can I have the FrontPage Extensions removed/installed from my account? I am getting an Error 500 “Internal Server Error” when trying to view my FrontPage site online. I installed Front Page extensions and now cgi programs won’t work? I’m getting the…
Read MoreFAQ – Email How do I configure ‘Microsoft Outlook’ to send and receive my mail? How do I configure ‘Outlook Express’ or ‘Microsoft Outlook 2000′ to send and receive my mail? Do you scan email for viruses? How can I enable webmail for an account? Is there any way to change my email password myself?…
Read MoreFAQ – FTP How do I upload files through FTP when my domain is under propagation? How long will it take for my uploaded html/images to appear on the web? My password is being rejected. What should I do? What are the settings I need to use for FTP connection? What directory should I upload…
Read MoreFAQ – cPanel Acessing cPanel behind tight firewall !! Addon Domains Vs Parked Domains. Can I create email accounts, databases, ftp accounts and subdomains on addon domains? Do you offer “shared secure server” or shared SSL access? I lost my cPanel account password, what now? What is Data Transfer (Bandwidth)? When I try to access…
Read MoreFAQ – Domains & DNS DNS What is a DNS? What is DNS propagation? What’s the relation between domain and name servers (DNS )? Can I upload files to my web hosting account before the DNS resolves? How can I find my domains current name servers (DNS) information? How do I know when my domain’s…
Read MoreFAQ – Billing How do I change my payment term from a monthly to an annual billing cycle? How do I update my billing email with you? My account is suspended what now? How Do I Cancel My Account? Q - How do I change my payment term from a monthly to an annual billing cycle? A -…
Read MoreGetting started for new customers STEP1 – REGISTERING OR TRANSFER YOUR DOMAIN STEP2 – ACCESSING YOUR CONTROL PANEL STEP3 – UPLOADING FILES TO YOUR WEBSITE Welcome to the Knowledge Base for DOTHEHOSTING.COM. Please go through the following documentation before using any services of DOTHEHOSTING.COM. We assume that you have purchased a hosting plan and received…
Read More